The COVID-19 pandemic is significantly impacting businesses throughout New Zealand and across the globe. As is the case for many businesses, we are continually monitoring the situation and ensuring that we meet or exceed all government advice.
At this stage, our supply chain is largely unaffected and production continues to run at full capacity. There may eventually need to be restrictions on bulk buying of imported accessories, but generally speaking, product availability is not impacted and we are doing everything we can to keep it this way. As this is an evolving situation, this is subject to change at any time, and we will inform you of any significant developments.
To ensure the wellbeing of our staff and customers, we are suspending walk-in parts sales/collections at our Avondale factory. All parts orders are now delivery only. Orders can be placed on our website at washtech.co.nz or via email (firstname.lastname@example.org). We are also suspending all dealer visits and factory tours.
Our service technicians will continue to visit sites for the time being and they will be employing enhanced risk and health management procedures.
We are committed to assisting our partners where possible during this crisis, and we thank you for your understanding and patience during these uncertain times.
Stay safe and take care.
The team at Washtech